Contact Cleopatra Casino

For assistance, send your enquiry to support@cleopatracasino.click. Please use the email address connected to your account where possible, so the support team can identify your request more efficiently. Do not include your password or other unnecessary sensitive information in your message.

Support can help with common questions about:

• Account access, account details and verification questions
• Deposits, withdrawals and payment-related enquiries
• Bonus terms and general promotional questions
• Technical problems, website errors or game access issues
• Responsible gambling requests, including requests for assistance with account controls

What to include in your message

To help us understand and review your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred. Screenshots may also be helpful for technical errors or payment messages, provided they do not show passwords, full payment details or other information that should remain private.

Please allow reasonable time for a response. Support will usually reply within 24 hours, although more detailed account or verification enquiries may require additional review. If your question relates to responsible gambling, clearly mention this in your message so it can be handled appropriately.